Privacy Policy

 

The Pointe Acupuncture is committed to providing convenient and efficient communication regarding your healthcare. This policy outlines how we use your mobile phone number for appointment reminders, important health information, and other communications related to your care.

 

We may use text messages (SMS) and/or phone calls for the following purposes:

   •      Appointment Reminders – Confirmation of scheduled appointments, including date, time, and location.

   •      Appointment Changes – Notifications of rescheduled or canceled appointments.

   •      Treatment Information – Pre- and post-treatment instructions, follow-up care reminders, and related health information.

   •      Office Updates – Notifications of changes in office hours, closures, or other relevant information.

   •      Billing Information – Limited and secure reminders about outstanding balances or payment updates.

   •      Health and Wellness Information – Occasional educational materials or updates related to acupuncture and related health topics.

   •      Responding to Patient Inquiries – Addressing patient questions or concerns submitted via text or phone.

 

The Pointe Acupuncture is committed to protecting the privacy and security of your health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA).

   •      We will not include sensitive or detailed medical information in text messages.

   •      No mobile or messaging consent information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

   •      While we take precautions to protect your information, text messaging is not a completely secure medium, and there is a small risk of interception by unauthorized parties.

   •      We will not send any marketing materials without your explicit consent.

   •      All electronic health information is secured in compliance with HIPAA regulations.

 

You may revoke your consent to receive text messages or phone calls at any time by providing written notice to The Pointe Acupuncture. Once received, we will cease all communication via text or phone, except as required by law.